Welcome to Quarterdrum Foods! We value your satisfaction and strive to provide you with the highest quality products and service. Below, you’ll find our refund policy to guide you in case you need assistance with your purchase.
Refunds and Returns
If for any reason you’re not entirely satisfied with your purchase, we’re here to help. We offer refunds or replacements for products returned within 5 days of purchase. To be eligible for a refund or replacement, the item must be unused, unopened, and in its original packaging.
Also take note that all refunds will be processed via the purchase platform or store, ie Amazon.
How to Initiate a Return
To initiate a return on orders directly from our website, please reach out to our customer support team at hi[at]quarterdrum.com with your order number and details about the product you would like to return. We’ll guide you through the process and provide you with the necessary instructions and return shipping label.
Refund Processing
Once we receive your returned item and inspect it for compliance with our refund policy, we will process your refund or replacement promptly. Please note that shipping charges are non-refundable, and any return shipping costs will be deducted from your refund.
Contact Us
If you have any questions or concerns regarding our refund policy or need further assistance, please don’t hesitate to contact us. Our dedicated customer support team is available to assist you with any inquiries you may have.
Thank you for choosing Quarterdrum Foods. We appreciate your trust in us and look forward to serving you again in the future!